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Privacy Policy

OUR COMMITMENT TO PRIVACY

Your privacy is important to us at Conektr. This notice explains our online information practices and the choices you can make about how your information is collected and used. Conektr operates as an eCommerce marketplace, connecting customers with independent vendors. We are committed to maintaining the privacy of our users and do not share, rent, or sell personal data without your electronic consent.

INFORMATION WE COLLECT

This privacy notice applies to all information collected or submitted on the Conektr mobile app/website. On certain pages, users may order products, make requests, and register for services. We collect personally identifiable information, including but not limited to:

  • Name
  • Email
  • Shipping address
  • Contact number
  • Payment details (e.g., credit card information)

We also collect non-personally identifiable information, such as browsing patterns, IP addresses, and preferences, to enhance user experience and improve our services.

HOW WE USE YOUR INFORMATION

  • Order Processing & Customer Support: Your information is used to fulfill orders, process payments, and provide customer support.
  • Promotional Communications: We may send you newsletters, special deals, and promotional updates. You can opt-out at any time (see "Choice & Opt-Out").
  • Service-Related Announcements: In rare cases, we may send non-promotional service-related announcements (e.g., system maintenance notifications).
  • Security & Fraud Prevention: We use the information to verify identities, prevent fraud, and ensure secure transactions.

Conektr is the sole owner of the data collected and does not sell or rent your information to third parties.

INFORMATION STORAGE & MAINTENANCE

We store data collected through cookies, log files, and tracking technologies to create user profiles and personalize experiences. Some key storage and maintenance policies include:

  • Secure Payment Processing: We use external services to verify billing details and process payments securely.
  • Address Verification: To ensure accurate order processing, we may validate addresses using third-party verification tools.
  • User Profiles: Stored user preferences help tailor promotions and improve app functionality.

INFORMATION SHARING & DISCLOSURE

  • Non-Personally Identifiable Data: We may share aggregated demographic data with marketing partners and advertisers. This information does not identify individual users.
  • Legal Compliance: We may disclose personally identifiable information when required by law or to protect our legal rights.
  • Business Transitions: If Conektr undergoes a merger, acquisition, or asset sale, user data may be transferred to the new entity.

CHOICE & OPT-OUT

If you no longer wish to receive promotional emails, you may opt out by:

  • Clicking the "unsubscribe" link in promotional emails.
  • Contact us at support@contektr.com.

Please note that users cannot opt out of non-promotional service-related communications (e.g., order confirmations, service notices).

COOKIES & TRACKING TECHNOLOGIES

  • Cookies: Small files stored on your device to enhance website functionality and save preferences.
  • Log Files: Collect information such as IP addresses, browser type, and browsing activity for analytics.
  • Web Beacons (Clear GIFs): Embedded in emails to track engagement and improve marketing effectiveness.

Users can manage cookie preferences through their browser settings. Disabling cookies may impact website functionality.

SECURITY MEASURES

We take appropriate security measures to protect personal data, including:

  • SSL Encryption: Encrypts payment information during transmission.
  • Data Access Controls: Restricts access to personal data to authorized personnel only.
  • Security Audits: Regular security checks to prevent unauthorized access and data breaches.

While we strive to protect your data, no method of transmission over the Internet is 100% secure.

EXTERNAL LINKS

Our website/app may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage users to review their privacy policies before sharing personal data.

CONTACT US

If you have any questions about this Privacy Policy, please contact us at:

support@contektr.com
+971 56 591 1918

Conektr
803, Al Mulla Tower, Al Nahda, Sharjah, UAE